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UID:173@victoria.cmha.bc.ca
DTSTART;TZID=America/Vancouver:20220824T090000
DTEND;TZID=America/Vancouver:20220824T100000
DTSTAMP:20220816T211000Z
URL:https://victoria.cmha.bc.ca/events/de-escalation-training-for-victoria
 -downtown-business/
SUMMARY:De-escalation training for Victoria Downtown Business
DESCRIPTION:\nDe-escalation training for Victoria Downtown Business\n\n\n\n
 Brought to you in partnership with the Downtown Victoria Business Associat
 ion (DVBA) and the Canadian Mental Health Association (CMHA)\, this Respon
 ding to Crisis at Work session is for all downtown business owners and sta
 ff.\n\nJoin this informative\, one-hour online training session to learn t
 ools for de-escalation in the workplace. The tools learned in this session
  can help you to effectively respond to conflict and crisis at work\, incl
 uding\, but not limited to\, challenging interactions with clients.\n\nThe
  session includes a Q&amp\;A period with representatives from CMHA.\n\n\n\
 n
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TZID:America/Vancouver
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DTSTART:20220313T030000
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